Webinar: How Can Improving Your Communication Increase Market Share

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Can good communication increase your market share?
You bet it can!
When employees communicate, businesses perform.
However, a recent survey discovered that 93% of those who speak English as an additional language do not feel confident in using it!
During this discussion I would like to highlight some ways of helping the 93%.

Objectives

• How to make sure your strategies and plans are communicated well
• Test for language abilities during recruitment and provide training if needed
• Provide communication skills training for all new joiners
• Check those already in the organisation on their ability as communicators
• Use more face to face contact with colleagues and clients


About The Presenter: Anne McDougall

Anne McDougall is a trainer, author and motivational speaker, specialising in the training and development of individuals and organisations.

Anne’s goal is to help people achieve their personal and business goals, and have fun in the process.

She works across all industry sectors and her client base ranges from Ernst & Young Europe to the Swire Organisation in Asia through to the oil and gas companies of the Middle East and Africa.

With 25 years' experience in Organisational Development and Training, Anne’s international consulting has given her a broad experience of working with many different Nationalities. Her ability to adapt to different cultural ethics, political and business attitudes and methodologies, increases the authority she brings to her work.

Her courses inspire people to be the best they can be and offer simple toolsets to improve skills and attitude. Anne is the author of two books and has written a variety of articles and blogs over the years.

Anne has a Masters Degree in Learning and Development from Sheffield University in the UK, an LGSM from Guildhall School of Music and Drama London and a CELTA qualification from the University of Swansea in Wales.